Many of the insurance companies that Watkins
& Keyerleber represents can receive payment transactions online. Click Online
Service to find out your options.
Mail
Payment
Payment envelopes are usually provided with your
bill to allow you to mail your payment directly to your insurance company. Make
sure to send you payment several days ahead of your to due date to insure your
payment is received on time.
Call in Payment
Many of the insurance companies that Watkins
& Keyerleber represents also can transact payments over the telephone. Go to
Insurance Company Contact Info to find a
toll-free service number for the company you have a policy with.
Pay in Person
Watkins & Keyerleber can accept payments made
in person at the offices during business hours. Payments cannot be slipped under
the door or taped to the window. Go to Directions
or Business Hours for more information.
Down Payments
Down payments to start new policies must be sent
to Watkins & Keyerleber. You can mail your down payment or make it in
person. See W&K Contact Info for our mailing
address.
Late Payments
Late payments are not always accepted and don’t
guarantee that your coverage remains in effect. If you know your payment is
going to be late, contact your insurance company
directly or call Watkins & Keyerleber at 1-800-321-4627.
What if I lost my
payment envelope?
If you lost your payment envelope, you can find a
mailing address for your insurance company at Insurance
Company Contact Info.
To cancel
your policy you’ll need to sign a cancellation waiver. Call Watkins &
Keyerleber to have a form mailed to you or stop by the office. We’ll need your
policy number, requested cancellation date and time, and your reason for
canceling.
If your
policy has been canceled for non-payment or for underwriting reasons by the
insurance company, contact Watkins & Keyerleber as soon as possible to make
arrangements for new coverage. Call 1-800-321-4627.
Policy
Changes
Need to
add a vehicle or a driver? Want to increase the coverage on your home? Have you
changed your address? For prompt, expert service call Watkins & Keyerleber
with your policy changes and requests.
Ohio and
other states require a SR22 Bond before they will release a drivers license from
suspension. Watkins & Keyerleber can easily and affordably help you meet
this requirement and get back on the road.
ID
Cards
Ohio and
other states require drivers to carry insurance identification cards in their
vehicles, and law officers may ask to see this identification at any time.
Failure to show insurance id cards could result in a driver being cited for
driving without insurance.
Request
ID Cards
If
you’ve lost or misplaced your insurance id cards, you can request a new set by
calling or by completing the form below.
Name:Policy
Number:
Claims
Questions
What
can I expect from the claims process?
Watkins
& Keyerleber and your insurance company will work with you throughout the
claims process to provide responsive, helpful service.
As soon as
you’ve reported your claim, you will be assigned a claims number. Write this
number down. You’ll need it if you need to follow up on your claim.
An
insurance company claims representative will contact you and begin the claims
resolution process.
Your
claims representative will keep you updated on your claim. Most claims are
settled in a matter of days or sooner. Some require working with other insurance
companies and sometimes an in-depth review of your claim and can take longer to
settle.
If you
have questions or difficulty reaching your claims representative, feel free to
call Watkins & Keyerleber. We can get answers to your questions and help you
to resolving your claim.
What
to do if you have an accident or a claim?
Most
insurance policies come with explicit instructions on what to do if you have a
claim. You should review these instruction and be prepared to follow them in the
event that you need to report a claim.
The first
thing to do, however, to make sure everyone is okay. The physical
well-being of you and others is most important.
After
determining the everyone is all right, the next thing to do is to secure the
scene as best you can. If you’ve had an accident, turn on your hazard
lights or set flares to warn other motorists. If your house has a hole in the
roof, try to cover the hole as best you can to avoid further damage.
Next, if
you’ve had an accident or have had a crime committed against you, call the
police and report the event.
Contact
your insurance company and
report your claim. For fastest service report your claims directly to
your insurance company. Most companies offer 24hr claims service and can receive
your claim day or night. Your insurance company claims office will give you
additional instructions and information to help you manage your situation.
Do not
admit fault for
your accident or discuss it with anyone other than the police, your claims
representative, or your insurance agent.
Exchange
information with
the other driver. Write down the name, address, phone numbers and license
numbers of all drivers and witnesses. Get the name of the insurance company and
policy number for all drivers involved.
How
do I find out the status of my claim?
Your
claims representative will keep you updated on your claim. If you can’t reach
your representative you can contact your insurance companies claims office or
call your agent at Watkins & Keyerleber. You’ll need your claims number.
Technical
Problems
Watkins
& Keyerleber strives to provide a technically functional and accurate web
site for the use of our customers.
Should you
encounter technical problems or errors on the Watkins & Keyerleber web site,
please email or call 1-800-321-4627 to report the trouble.